Are you looking for an administrative job that connects you to a great purpose?  Do you want to join the largest Girl Led Entrepreneurial  organization in the world? 
Girl Scouts of Eastern Washington and Northern Idaho is looking for a registrar to assist girls in connecting with programs and experiences that will change their lives.  This  position requires someone with strong attention to detail who loves being in a supportive role.

GSEWNI is a non-profit organization, headquartered in Spokane. Girl Scouts is the preeminent leadership development organization for girls, the leading authority on girls’ healthy development and we are working daily with girls and women to transform the leadership landscape for girls into the next century

GSEWNI offers competitive benefit including medical, dental, vision, life and paid time off.

POSITION SUMMARY:

The Registrar provides elite customer service to our general membership and program staff pertaining to Day Camp, Resident Camp and all manner of Council-delivered program activities. This position is central to the success of our movement and membership retention. The position is responsible for accurate member registration and understanding the Girl Scout program.

PRIMARY RESPONSIBILITIES OF POSITION:

• Manages and supports the completion of the entire program registration process (Day, Resident, Outdoor, STEM events, general program events, etc.)
  • Supports membership growth and retention through conversion of non-members during camp registration
  • Facilitates financial aid process
  • Ensures paperwork is completed for campers
  • Manages case work related to registration issues
• Is able to utilize current program software to add and manage programs and make programs and camps accessible to all members.
• Assists when directed Council-wide data functions, such as data import and export, and user account maintenance
• Provides back up to staff assigned duties of reviewing data quality reports, and takes or causes action to resolve data issues and problems.
• Supports Customer Care team when needed to manage customer inquiries which includes; answering telephones, mail, tasks, cases and other assignments as assigned.
• Enhances organization reputation by providing a positive customer experience for all those contacted

QUALIFICATIONS

Education/Experience:

• High school diploma or equivalent with experience in an office environment with superior customer service, organizational, and communication skills.
• Valid Driver’s License and insurability preferred.
• Reliable transportation required.
• Ability to pass background check.
• Must be experienced with office equipment, multi-line phone system, and cashiering.
• Must be experienced in the use of computers including Microsoft Office: Word, Excel, and Outlook. CRM experience - Salesforce, desirable. Must be able to learn, understand, and apply new technologies with ability to understand the basic data quality principles and practice. Must be able to compile information and develop related reports, using council software.
• Willingness to subscribe to the principles of the Girl Scout movement, including acceptance of the Girl Scout philosophy and willingness to maintain membership in the Girl Scouts USA.

Physical Abilities: To perform this job successfully, an individual must be able to:

Occasionally lift objects up 25 pounds, repetitive movement of the wrists, hands and/or fingers. Rarely climb, pull, stoop, kneel, crawl, twist and crouch. Must be able to stand or sit for long periods of time.

Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the:

Multi-Tasking Ability: ability to handle many diverse tasks/projects at one time; ability to prioritize and complete them on time.

Work Environment:

While performing the essential duties/responsibilities of this job, the employee is exposed to typical office environment conditions and noise levels but may also be exposed to inclement weather. Multi-tasking in a fast-paced environment is an integral part of this position, as is the ability to work with high-stress situations based on the nature of GSEWNI mission and daily work.